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| Job Details |
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| Job Ref: |
OraP/OFS |
| Category: |
Support Specialist |
| Jobtype: |
Permanent |
| Qualified Accountant: |
No |
| Job description: |
JOB DESCRIPTION
Job Title: Oracle Financials Support Analyst. Department: E Business
Location: Bristol
Purpose of role: To provide support to users of Oracle Financials, Purchasing and Projects and assist with the delivery of Oracle projects and enhancements, promoting the value of Oracle across the group.
Key areas of accountability:
1. To provide second line support to users of the following Oracle modules:
§ General Ledger
§ Accounts Payable
§ Fixed Assets
§ Cash Management
§ Accounts Receivable
§ Purchasing (including hierarchy maintenance)
§ Projects
§ Inventory
Log and help to resolve user issues in a proactive and timely manner and where necessary escalate to and liaise with third line support including external support consultants.
2. Support system enhancement initiatives, implementations and testing:
§ Regularly engage with users to obtain feedback on possible areas for system and service improvement.
§ Assist with preparation or requirements documents
§ Provide input in preparation of business cases
§ Assist with system set up
§ Deliver training to users where necessary
3. Support User Acceptance Testing for major Oracle system upgrades:
§ Prepare test scripts for Finance modules
§ Log and assist with resolution of issues
4. Develop, maintain and support FSG and Discoverer reporting for Oracle Financials
modules.
5. Champion Oracle within the finance functions across the group:
§ Help to run Oracle workshops with key internal customer to improve our understanding and reputation of the Oracle Application Suite
Liaises with:Systems AccountantOracle User CommunityExternal support consultantsE-Business team (Business Solution and Infrastructure)
Position reports to : Service Delivery Manager (IT)
Priorities for coming year:Support Oracle User CommunitySupport implementation of system enhancement initiatives and new modulesChampion the merits of Oracle and improve the perceptions of it across the business.
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| Salary: |
Negotiable Per Year |
| Benefits: |
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| Start Date: |
Immediate! |
| Location: |
South West, United Kingdom |
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